Frequently Asked Questions
Everything you need to know about our Greek-inspired skincare and natural beauty solutions.
Are KORRES products natural and sustainable?
Yes, we focus on utilizing natural ingredients sourced through our network of Greek organic farmers. We avoid harsh chemicals like parabens, mineral oils, and silicones, ensuring our formulations are both effective and environmentally conscious.
How can I track my order?
Once your order has been processed and shipped, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging. Please contact our support team to initiate a return authorization.
Does KORRES test on animals?
No, KORRES is strictly against animal testing. We do not test our products or ingredients on animals, nor do we commission third parties to do so on our behalf.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a seamless checkout experience.
How do I know which products are right for my skin type?
Each product page includes a 'Skin Type' guide. You can also take our online Skin Quiz or contact our beauty experts for personalized recommendations based on your specific concerns.